new201611

"Feedback"

 

 

Please read through some of our recent comments and feedback and feel free to add to.

 

By libracare, Jan 31 2018 05:47PM

Without the understanding, patience and hard work, of Libra care, both my sister and myself would have struggled to cope. It is so nice that in this day and age, we were able to entrust the care of our mom to such a fabulous team, who not only helped to look after mom, but also cared about her and notified us of any problems or changes.


Not only did they support mom, who suffers with Vascular Dementia, they also supported her family. This meant we didn't feel alone or isolated when dealing with difficult situations.

It is with regret, we have now had to have mom cared for in a home, as she is no longer able to be cared for at home.


If you are looking for a company who not only gives excellent care, but also understands and respects the people they care for, then choose Libra care.


By libracare, Aug 11 2017 07:37AM

" Absolutely brilliant care agency - 100% recommend


LibraCare looked after my dad (very frail, Parkinsons and Diabetes, at risk of falls) until he went into a care home in August 2017. The are an excellent care agency. Caring, friendly staff and very professional mangement. Very responsive to changing needs. Will always try their best to be flexible. Excellent in emergencies. Great administration for invoicing etc. Medicines administration first class. 100% recommend."


By libracare, Aug 26 2016 08:14AM

"I am extremely pleased with the excellent care service I receive from you and your team. Libra Care is an integral part of my daily lifestyle and enables me to remain as independent as possible. I always look forward to the supportive visits of my carers as they consider all of my needs and their communication system ensures this. Your management of my care plan is first class"

By libracare, Aug 16 2016 10:31AM

" Libra Care have been excellent and professional from day one in caring for my mom. Carers will leave messages if Mom needs items purchased, to assist in continuity of care. When I was able to go away for the weekend with my daughter and grandaughter, mom had extra visits and carer's phoned me to reassure me that mom was well and safe. It's that extra mile staff go to providing all care but more importantly having time to talk to mom"

By libracare, Aug 10 2016 03:22PM

"The care staff always greet me and ask me how I am. They give me my medication and make conversations that makes my day"